Guild Wars 2

Hi guys, I’m new to the game and I’ having issues with my screen. I’m seing blue boxes while playing.maybe problems with graphics.my laptop has radeon hd 5470 i3 processor 4gb ram.i just like to ask you guys how can i fix this blue boxes so i can play it smoothly.and I’m not experiencing any lag in the game.appreciate if you could post some suggestion and advice!Thanks all!

Are your drivers up to date?

When do you see this? is it all the time or after a while in game? if it starts after your in game for a bit it could be from overheating.

As myng said make sure your drivers are up to date. Clean the vents on your laptop with a can of air to ensure proper air flow. Keep it on a hard surface so the vents are not obstructed. Hopefully its just a driver or heat issue that can be easily(ish?) resolved.

uhm.since i started playing im seing these blue boxes already. i don’t know if my drivers updated.not a techy guy.uhm with the vent i have a small fan focused on my laptop so vents not a problem.

http://support.amd.com/us/gpudownload/Pages/index.aspx

Try downloading the latest drivers.
If you have no idea which one you need you can download this tool

http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

i tried updating m driver now, i went to AMD website and downloaded it.then when i tried to install the update it says “can’t perform update due to incompatability” now what does that mean?

You downloaded the wrong one. Is your computer 32-bit or 64-bit?

64 bit sir…i downloaded the 64bit.but it still says in compatible sir

Can you post your Dxdiag.txt so we can check what you might need etc.

Press Windows button (flagkey) + R
Type “dxdiag”
Click “Save information”

thanks ashley, i do have directx 11 now, and i tried doing what you said.i went to microsoft site, downloaded the directx9.then when i installed it, it says, a higher version is already installed no need to install.then it closed. T_T

here’s the dxdiag txt

this is what it showed as error.

realy appreaciate all your help guys.hope it will be fixed.these are all foreign to me!lol

You can try out the drivers MSI released for that specific model.

http://www.msi.com/product/nb/CX420MX.html#/?div=Driver&os=Win7%2064

You also click this link for the direct download

http://www.msi.com/service/download/nbdriver-15355.html

I believe these are the correct drivers for you Laptop model dubbel check it though.

thanks so much for the effort sir.i’l tr it now.i’ll post after doing it.thanks again!

giancarlo.6815:

thanks so much for the effort sir.i’l tr it now.i’ll post after doing it.thanks again!

No problem just let me know how it works out.

Here’s a threat from guildwarsguru with ppl having the same problem ..
Clearly showing it’s a driver issue.

http://www.guildwars2guru.com/topic/53031-cant-fix-blue-box-pixels-any-suggestions/

I had the same problem when running Guild Wars 2. I updated drivers but it didn’t go away. Changing the rendering sampling to subsample (blurry graphics) or super (very low FPS) worked but wasn’t the best fix. I downloaded the newest Catalyst application profiles from AMD:

http://sites.amd.com/us/game/downloads/pages/crossfirex-app-profiles.aspx

and now everything works perfectly. Might fix the problem your having.

errr…im still seing them blue boxes sir raskyn and gibbel. i already updated the driver, and downloaded the file as what you posted sir raskyn.but it’s still the same… why it’s not working on me. T_T

There are probally some old driver files lingering in your system.
You should uninstall your ATI display drivers.
Then start windows in save mode and run Driver sweeper.
http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

After your removed all ATI display drivers files.
Restart windows in to normal mode and install the latest drivers that worked for you.

thanks so much guys it worked!but sad to say, im now lagging. T_T haha!another problem after another.any further suggestions to minimize lag?