win7 64bit to win8 32bit... Crashes

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: DantePT.4568

DantePT.4568

Hello!
Same problem here… Changed from Win7 64bit to the win8 32bit and the nightmare started.
Sometimes the rainbow graphics (only on Black lion interface) and the constant crashing.
New driver instalation, repaired… nothing.
Every time I take a snapshot, after playing a while, it crashes.

Please help.

Error Report:

—> Crash <—
OOM: arena=Default, cat=Gr Img, allocBytes=8294448, arenaBytes=288717184, fallbackBytes=50500783, align=16 ,
App: Gw2.exe
Pid: 7108
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 24249
When: 2013-10-14T21:03:52Z 2013-10-14T22:03:52+01:00
Uptime: 0 days 0:01:10
Flags: 0

—> System <—
Name: DANTE
IpAddr: 192.168.1.105
Processors: 8 [GenuineIntel:6:13:7]
OSVersion: Windows 6.2 (32 bit)

—> System Memory <—
Physical: 279MB/ 2513MB 11%
Paged: 1349MB/ 5073MB 26%
Virtual: 103MB/ 2047MB 5%
Load: 88%
CommitTotal: 3724MB
CommitLimit: 5073MB
CommitPeak: 3800MB
SystemCache: 314MB
HandleCount: 30117
ProcessCount: 70
ThreadCount: 1118

—> Process Memory <—
Private: 1670MB
WorkingSet: 1471MB
PeakWorkingSet: 1484MB
PageFaults: 1187283

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.9200.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×1660 <—

—> Trace <—
Pc:006d83b4 Fr:3a4bfa7c Rt:006d9eed Arg:00000010 0000002a 013ec650 000000b6
Pc:006d9eed Fr:3a4bfa9c Rt:006da029 Arg:00000005 00000010 00000000 013ec650
Pc:006da029 Fr:3a4bfad4 Rt:007bf447 Arg:00000010 00000000 016fbf98 00000000
Pc:007bf447 Fr:3a4bfb0c Rt:007bf652 Arg:00000020 016f728c 0000002a 00000005
Pc:007bf652 Fr:3a4bfb3c Rt:0076a903 Arg:00000001 0000002a 00000005 00000000
Pc:0076a903 Fr:3a4bfb5c Rt:00483b6e Arg:00000001 00000001 00000005 00000000
Pc:00483b6e Fr:3a4bfbc8 Rt:004842b6 Arg:00000000 00000000 034dcd10 034dcd20
Pc:004842b6 Fr:3a4bfdec Rt:00416566 Arg:00000001 00000046 00000008 034dcd10
Pc:00416566 Fr:3a4bfe1c Rt:004131c7 Arg:05e6ef5c 3a4bfe78 0000000c 3dadaff0
Pc:004131c7 Fr:3a4bfe3c Rt:0041696f Arg:3dadaff0 00b52cef 034ddb18 034dd6f0
Pc:0041696f Fr:3a4bfe84 Rt:00b4f09f Arg:034dd6f0 034dd744 05e6ef50 00000008
Pc:00b4f09f Fr:3a4bfef0 Rt:00b4f3f9 Arg:56820561 00000001 001088d3 02bb5b68
Pc:00b4f3f9 Fr:3a4bff28 Rt:00b4f4cf Arg:00000000 036e19c0 006e2aef 00000000
Pc:00b4f4cf Fr:3a4bff48 Rt:009532fd Arg:036e19c0 568205c9 00000000 02bb5b68
Pc:009532fd Fr:3a4bff80 Rt:009533a5 Arg:00000000 3a4bff98 7440173e 02bb5b68
Pc:009533a5 Fr:3a4bff8c Rt:7440173e Arg:02bb5b68 3a4bffdc 77156911 02bb5b68
Pc:7440173e Fr:3a4bff98 Rt:77156911 Arg:02bb5b68 66f54b1b 00000000 00000000
Pc:77156911 Fr:3a4bffdc Rt:771568bd Arg:ffffffff 771c560a 00000000 00000000
Pc:771568bd Fr:3a4bffec Rt:00000000 Arg:00953323 02bb5b68 00000000 00000000

—> Thread registers <—
eax=3a4bf518 ebx=00000000 ecx=00000000 edx=00000000 esi=7442fb96 edi=00000005
eip=006d83b4 esp=3a4bf934 ebp=3a4bfa7c
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 3A4BF4F8 42f6e3ae 42fba8f1 4246f253 4249c345
eax-16 3A4BF508 426884e1 3a4bf570 73ca2005 3a4bf518
eax 0 3A4BF518 80000003 00000000 00000000 73ca2005
eax
16 3A4BF528 00000000 42698fe5 42467163 42494de0
eax+32 3A4BF538 42684be0 42698fe5 ffffffff ffffffff
eax+48 3A4BF548 ffffffff ffffffff ffffffff ffffffff
esi-32 7442FB74 c5840f02 e9fffef7 fffef970 90909090
esi-16 7442FB84 55ff8b90 ff5dec8b 4ddc5825 90909074
esi 0 7442FB94 ff8b9090 5dec8b55 de6425ff 9090744d
esi
16 7442FBA4 8b909090 ec8b55ff 0425ff5d 90744dd0
esi+32 7442FBB4 90909090 15ff786a 744dd4d0 08c2c033
esi+48 7442FBC4 90909000 25ff9090 744de108 90909090

—> Code <—
006D8394 e85786ff ff8b4d14 8b95ecfe ffff83c4 .W….M………
006D83A4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
006D83B4 e8c70501 008b4dfc 5f5e33cd 5be87383 ……M._^3.[.s.
006D83C4 27008be5 5dc21400 cccccccc 558bec8b ’…]…….U…
006D83D4 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
006D83E4 cccccccc cccccccc cccccccc 8b0dd4c3 …………….

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: DantePT.4568

DantePT.4568

(continuation)

—> Error Logs <—
ize(33024) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(819936) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(5696) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(9964) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(17808) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(12196) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(209956) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(295264) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(18256) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(184828) whiteBox(false). Evicting unused model files and attempting again
Mem Arena ‘Default’ capacity exceeded. Attempted alloc category: ‘Gr Img’ Size: 8294448
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(13000) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(12524) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600441043174588950’
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(44364) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600448005316575798’

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1200
Version = 9.18.0013.2723
Description = NVIDIA GeForce GTX 560 Ti
Compat = 0×00100000
VidMem = 1975 MB

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

(continuation)

—> Error Logs <—
ize(33024) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(819936) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(5696) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(9964) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(17808) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(12196) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(209956) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(295264) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(18256) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(184828) whiteBox(false). Evicting unused model files and attempting again
Mem Arena ‘Default’ capacity exceeded. Attempted alloc category: ‘Gr Img’ Size: 8294448
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(13000) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(12524) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600441043174588950’
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(44364) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600448005316575798’

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1200
Version = 9.18.0013.2723
Description = NVIDIA GeForce GTX 560 Ti
Compat = 0×00100000
VidMem = 1975 MB

win8-32bit <- That is probably most of your issues right there.

VidMem = 1975 MB

Physical: 279MB/ 2513MB 11%
Paged: 1349MB/ 5073MB 26%
Virtual: 103MB/ 2047MB 5%
Load: 88%
CommitTotal: 3724MB
CommitLimit: 5073MB
CommitPeak: 3800MB

You NEED to be running 64BIT Win8.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

When you upgraded to windows 8 did you get all the windows 8 drivers for your video card and motherboard chipset.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: Is back.4563

Is back.4563

Dear DantePT.4568

Because I think 32 bit Windows 8/7 only recognizes only “4GB,” and that makes your game crash ,

I hope this helps “it helped for me a year ago”

Regards, is back/uvören

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: DantePT.4568

DantePT.4568

Thank you all for your help.
I still don’t understand “why” but the 32bit is the only thing that changed.
I will return to the good old Win7 64bit, since Guild Wars is much more important than all the other programs.
Thank you again.

win7 64bit to win8 32bit... Crashes

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

Thank you all for your help.
I still don’t understand “why” but the 32bit is the only thing that changed.
I will return to the good old Win7 64bit, since Guild Wars is much more important than all the other programs.
Thank you again.

Just download the 64bit version of Windows 8. and youll be good to go.

You have 2 main issues;

1. Your GPU uses almost 2GB of ram
2. your system only sees 2578MB of ram
3. GW2 is known to use 1.8GB – 2.8GB of ram depending on your Clients settings
4. Due to #3 there is not enough free Memory (Physical) left for windows to run, so it starts to swap (Your Commit is 3724MB, thats 1.2GB above your Physical Memory).
5. 32bit OS’s only see a MAX of 4GB of combined Ram (if your GPU uses 2GB of ram, then your system will only see 3GB of ram, take 500Mb away for system resources and your left wtih 2.5GB of system ram)

So that is WHY YOU must be running windows 64bit (No matter the version, 7 or

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD