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Missing 4k gems?

in Account & Technical Support

Posted by: Acllaumpaer.9154

Acllaumpaer.9154

I pre ordered the path of fire as a double pack with heart of thorns. I have all the content but im missing the 4k gems in the trading company. Is there a code i need to redeem to get access to it, does it do it automatically or is it available after launch on the new content?