Showing Posts For AdventureCat.3614:

Downloader stuck at 0% not a security issue, please help.

in Account & Technical Support

Posted by: AdventureCat.3614

AdventureCat.3614

Hi guys,

I had this exact same problem last week (installation crashing at 10423kb) and have found a solution I believe has not been listed. I hope this works for you (sorry if my explanation is confusing). Here is what I did:

1) Go to your Windows search and type “Device Manager”
2) In Device Manager, click the tab called “Display adapters.” If you do not see the correct driver listed, for example, “NVIDIA GeForce 310M” (which is mine) and it says something “standard” you will need to go to your computer’s support site and download the correct driver from there.

My computer is a Samsung and I went here: http://www.samsung.com/us/support/downloads

Turns out, even though I thought I updated my graphics card from here: http://www.nvidia.com/Download/index.aspx?lang=en-us, my computer still wouldn’t install the game.

I really hope this information helps you! Let me know if you need more clarification.

Guild wars 2 stops at 10423

in Account & Technical Support

Posted by: AdventureCat.3614

AdventureCat.3614

Hi guys,

I had this exact same problem last week (installation crashing at 10423kb) and have found a solution, also corresponding to what Ashley has recommended. I hope this works for you (sorry if my explanation is confusing). Here is what I did:

1) Go to your Windows search and type “Device Manager”
2) In Device Manager, click the tab called “Display adapters.” If you do not see the correct driver listed, for example, “NVIDIA GeForce 310M” (which is mine) and it says something “standard” you will need to go to your computer’s support site and download the correct driver from there.

My computer is a Samsung and I went here: http://www.samsung.com/us/support/downloads

Turns out, even though I thought I updated my graphics card from here: http://www.nvidia.com/Download/index.aspx?lang=en-us, my computer still wouldn’t install the game.

I really hope this information helps you! Let me know if you need more clarification.

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: AdventureCat.3614

AdventureCat.3614

Hi everyone,

I had this exact same problem last week (installation crashing at 10423kb) and have found a solution that I believe has not been listed. I hope this works for you (sorry if my explanation is confusing). Here is what I did:

1) Go to your Windows search and type “Device Manager”
2) In Device Manager, click the tab called “Display adapters.” If you do not see the correct driver listed, for example, “NVIDIA GeForce 310M” (which is mine) and it says something “standard” you will need to go to your computer’s support site and download the correct driver from there.

My computer is a Samsung and I went here: http://www.samsung.com/us/support/downloads

Turns out, even though I thought I updated my graphics card from here: http://www.nvidia.com/Download/index.aspx?lang=en-us, my computer still wouldn’t install the game.

I really hope this information helps you! Let me know if you need more clarification.