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Graphics Issue unknown cause

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

Hey NeoHamhelth, what graphics card do you use? I was having the same issue with my computer, which has AMD ati radeon graphics, and what worked for me was downgrading from the newest catalyst drivers to the previous version. Here’s the link. http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx.

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

Problem solved. If anyone using an AMD ati radeon graphics card has a problem similar to mine, it can be solved by reverting back to an older catalyst driver. What worked for me was the 13.1 catalyst driver, found here http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
Thanks to everyone who contributed

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

Alright so I ran that file you told me abomally, I first had it uninstall everything first, then I did a system reboot, and then I did a clean install. The game now works without the artifacting but I no longer have catalyst control center or the ability to switch between high performance and power saving graphics cards lol.
EDIT: I just reinstalled catalyst control center and made sure I was using my ATI radeon card, and not my intel HD one, and when I ran the game the wild artifacting was back. I’m guessing after I deleted CCC my computer reverted automatically to the power saving GPU, which is why I could run the game without screen tearing.

(edited by Akuma.1672)

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

Thanks very much Abomally, I’m installing that driver now so we’ll see if that fixes it. It might be a defective card, but I can run world of warcraft, Arma2 with DayZ mod, and Skyrim without any problems, so I would think a faulty card would mess up on those too.

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

Lexandro, I ran the driver verification tool that you suggested and it gave me this message,

“AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. The version of your graphics adapter is not supported. Please contact your notebook manufacturer for a graphics driver update.”

I know the graphics card has to be the issue here, because my laptop has switchable graphics and when I switch to my power saving Intel HD graphics card it can run the game (terrible framerate and every quality option set to low or off) but it runs without the artifacting shown in my two images above. I’m about to try out Maxie’s suggestion of messing with every option one by one. Hehe gonna be a long night.

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

Zwerg I tried alt+tabbing with no success, thanks for the suggestion though. Maxie I ran the Furmark burn-in test for 10 minutes and though my framerates were low (6-10 fps) it ran fine, my gpu never went over 69 degrees Celsius. When I try updating my graphics/catalyst driver through AMD they tell me it is not compatible and that I should try the manufacturer’s website, and according to them I am sporting the most updated drivers. When I updated my drivers a few days ago I did not remove the existing ones first, so tonight after work I will uninstall and redownload them and see if that works. Thanks for the help so far

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

I guess if no-one knows what my problem is, or how to fix it, I can always sell my screenshots as contemporary art and try to make my money back on this game :P If anyone could narrow it down to what is causing the problem I.e. graphics card or gpu or anything else I can try to figure it out from there.

(edited by Akuma.1672)

Strange screen fracturing

in Account & Technical Support

Posted by: Akuma.1672

Akuma.1672

I have a HP pavilion dv7 laptop with an up-to-date ATI Mobility Radeon HD 6370 graphics card (1gb dedicated memory). As you can see in my attached image my UI is fully visible, and if I position my camera just right I can see my character perfectly clear, but everything else is how you see in the images: wildly changing shapes and colors. I’m just wondering if anyone else has this problem or if there is a known solution. All of my drivers and catalyst control center are updated. Any help would be appreciated.

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