Showing Posts For Alavastre.1693:

Healing Rain <--->t Work

in Elementalist

Posted by: Alavastre.1693

Alavastre.1693

Very sure. I’ve tried the other abilities. This is the only one that doesn’t work at all. If it was lag, the others would be affected, but they are not. They all work like a charm. In fact, this is the only ability on any character that has this problem. I’ve seen others had this as well. But it appears not to be very wide spread as I hoped, because then there would be a fix. I might have to elevate this to a ticket of some sort if no one else has this problem.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Healing Rain <--->t Work

in Elementalist

Posted by: Alavastre.1693

Alavastre.1693

Not lag. I mean, a delay is lag. Nothing happening is not lag.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Healing Rain <--->t Work

in Elementalist

Posted by: Alavastre.1693

Alavastre.1693

I click on it, and nothing happens. And by nothing, I mean nothing. Doesn’t activate, nothing to target it. Nothing.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Healing Rain <--->t Work

in Elementalist

Posted by: Alavastre.1693

Alavastre.1693

Hey everyone. Been trying to search for an answer, and I notice some other people had the same problem. However, the water staff skill, healing rain doesn’t work for me. Yes I’ve clicked the button. Something I’m not doing correctly?

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

[Tarnished Coast] The Esharr

in Guilds

Posted by: Alavastre.1693

Alavastre.1693

Hey, started a little guild. Nothing too fancy, I imagine it as just a little hang out for people who want to relax and play the game. So if you’re interested, sweet, hit me up. This will be a social guild, so you don’t have to do anything, just have a good time. But eventually, if we can get people, we would like to do events as well.

Peace.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

Looks like my problem was fixed, finally back in the game. Thanks a bunch!

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

Ok, made a post, but it appears that it belongs in this thread as of now:

My account was hacked. Sent in a ticket, it has been fixed twice. Every time I reset my password and go to log in I get the same error.

45:6:3:2114

It states that my account was accessed by an unauthorized user. On the website in my account under security, it shows my IP, from my state. This shouldn’t be suspending me when I try to log in.

I#: 120910-008232

It’s very hard to get to the bottom of this with just emails that are very standard 2-3 days or longer apart. I’m getting really frustrated, this is the second time my account should have been fixed. There appears to be something wrong on your end, or if there isn’t, I need more information on how to fix it on my end. But nothing comes to mind at the moment.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Account suspended twice in one day, no clear reason

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

Got my account “fixed” for a second time, and I have the exact same problem. Something is terribly wrong.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Suspended Account Again, Need Help

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

My account was hacked. Sent in a ticket, it has been fixed twice. Every time I reset my password and go to log in I get the same error.

45:6:3:2114

It states that my account was accessed by an unauthorized user. On the website in my account under security, it shows my IP, from my state. This shouldn’t be suspending me when I try to log in.

I#: 120910-008232

It’s very hard to get to the bottom of this with just emails that are very standard 2-3 days or longer apart. I’m getting really frustrated, this is the second time my account should have been fixed. There appears to be something wrong on your end, or if there isn’t, I need more information on how to fix it on my end. But nothing comes to mind at the moment.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

q>account hacked and SUSPENDED?

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

We are in the same boat then Cinnah. I send in a new ticket, as well as updated the ticket they resolved as I was unsure exactly what to do. It’s really an issue from my previous ticket.

I had a GM contact me about the problem, but so far nothing has been done. Haven’t heard from my new ticket or my old ticket. I guess we just wait, which is disheartening.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

q>account hacked and SUSPENDED?

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

My problem is that I went through the process, got my account back, and it is still suspended.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

q>account hacked and SUSPENDED?

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

Actually Cinnah, I was hacked.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

q>account hacked and SUSPENDED?

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

I have the same problem. Of course they suspend your account if they think it’s hacked. I actually have control of my account, and it’s still suspended after going through the ticket process. So, it may be possible that after you account is restored, you will still not be able to play once you get control over it.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Please get me back in already, please!!

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

@Renegadeimp, Sorry, that doesn’t really cut it. They resolved our tickets, but didn’t finish with fixing them. That means some people have to wait a very long time again to get something fixed that should have already been fixed.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Please get me back in already, please!!

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

You just have to sit back and wait. Exact same thing happened to me. They apparently didn’t un-suspend the account once they resolved your ticket. I’m still waiting to get back in, and I have my account back, and went through all the procedures.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

I know how you feel. I got my account back, and they never lifted the suspension. Talked to a GM, made a new ticket, and updated my other ticket, still waiting. You would think the would put an even higher priority on the people they were supposed to fix, but didn’t.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

I#: 120910-008232

Got my account back after being hacked. However, now there is a suspension on my account. It appears some one didn’t totally fix my problem like they should have. Anyone at Anet willing to help me out? I really don’t want to wait days after waiting days for basically the same issue.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

What was your human story?

in Human

Posted by: Alavastre.1693

Alavastre.1693

Noble, Lost my Sister. It was ok, not a terrible story. Didn’t like the name Deborah. That, and I haven’t heard from her since.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Hacker's and you

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

Not to beat a dead horse, but you shouldn’t be able to change the email associated with your account without some sort of authentication. Password maybe, but email, that should be a huge red flag. I’m sure Arenanet is looking into this, and if not, they really should. Basically, all you need is the password, after that the account is yours. Most sites require the password, and then you need the ability to actually log into your email and authenticate the change. Therefore, the hacker needs two emails instead of one.

Anyways, looks like a design flaw and I’m confident you guys will get it worked out.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Day 3 of Account Closed for "May Have Been Accessed by an unauthorized individual"

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

I was hacked, and got that figured out, now I have a message just like this atm. So, it would be annoying if I have to wait another 4 days to fix this problem lol.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat

Account Restored...thank you

in Account & Technical Support

Posted by: Alavastre.1693

Alavastre.1693

Hacked Account, 4 days and finally it’s fixed. New problem atm, my account was suspended. Don’t know if this was just because it hasn’t updated that I changed my account to be secure, or that I have to do something else. At least it’s not in the hackers hands anymore.

“The state is the great fiction by which everybody
seeks to live at the expense of everybody else.”
-F. Bastiat