Guild Wars 2

I tryed to use a different colors and repair the game client, but no result. This problem appeared not from the very start of sales, but a few updates later.
You can see all in this screenshot. This outfit is ugly for me now, i can’t use it. Is it possible to return 700 gems i spent to my account?

Is there any way to save in-game screenshots to the different than jpeg format? (*.png, or even *.tif) All images in jpeg are very poor quality for me (pixel artifacts).
If no, then i hope that this feature will be enabled in the future.