Guild Wars 2

Hi supporters.
I did not recieve your reply for five days.
I send my ticket first time when 13/11/2012.
You want me my serial code and I send you my serial code.
But I did not reply for five days.
When I recieve your answer?
Plz quickly check my account.

My acoount was suspended when I playing game in queendale lv.2 Human thief.
So I send my my ticket and I reply e-mail.
You want my serial code.
And I send you my serial code at e-mail and update my ticket.
But you do not reply at my ticket.
I want your response quickly.
Plz reply at ticket or e-mail.