Guild Wars 2

I am one of those lucky persons with the greyed out Mistfire Wolf skill and the Tome of Influence just vanishing without effect after using it.

I purchased the Digital Deluxe Update from the gem store on sunday after release and recieved my ingame items without problems.
When I tried to use my Tome of Influence the item vanished and I got nothing in return (and yes, I double checked that I was representing at that time).
On my main character the Mistfire Wolf skill is greyed out and not available to me.
This is the only character with the skill greyed out as it is the only char I did not recreate after I purchased the Digital Deluxe Upgrade.

I transferred the Chalice of Glory to one of the recreated characters and I was able to use it without problems.

Today I received a mail in response to my ticket telling me that the ingame mail with the one shot items was sent again. I checked ingame and claimed my items once more.
I tried to use the Tome of Influence again and got the error message that I was either not representing (I was representing) or that I already used the item before.

While I am happy that resending the mail will fix the problems for those who deleted them (and that you put mechanics into place to avoid possible exploits), but it does not help those of us who did not receive the influence from the tome and the Mistfire Wolf skill is still buggy for some characters.

Still I appreciate the effort you put into fixing the issues and the frequent updates you send me to keep me informed on the progress.