Guild Wars 2

CriminalMind.4379:

OK I followed this advice posted by StinVec and it fixed my issue. Clear the GW2 Cache.

Clear the game cache

In addition to ‘Running As Administrator’ helping with many issues other than just the TP, most TP-specific issues are primarily related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.
The quickest way to clear the GW2 Cache is to:

1) Ensure your game is completely closed.

2) Hold your “Windows Key” and press “F” to open Windows Search on your computer.

3) Search for “gw2cache”. It will find a folder called “gw2cache-{bunch-of-letters-and-numbers}” at: “C:\Users\YourComputerUserName\AppData\Local\Temp”
Delete this “gw2cache-{bunch-of-letters-and-numbers}” folder that is shown in the results.

4) Load up your game normally and your TP should now function properly.

Good Luck!!!

This actually worked for me!

Allyriah.1972:

Mine finally worked just now. Thanks for fixing!

I take it back. It worked exactly once after a week of trying many times per day and now it’s back to the same issue. Ugh… I should have exchanged all of my gems at once.

Mine finally worked just now. Thanks for fixing!

Berelious.3290:

I’m having issues with the Currency Exchange not loading. The gem store and trading post load fine.

This is the issue I’ve been having for several days also.

Anyone having any luck with this yet? Still not working for me.

I’m still having this issue. C’mon Anet! I want to spend my Christmas gems!

I’ve been having the exact same issue since yesterday afternoon. I finally sent a bug report today after trying it about 30 times at different intervals.