Hi community i wanted to express the frustration i feel with this incredible bad planned system, my friend got hacked, his email was not touched or anything else other than GW2 account, and… he got his email changed the system even sent him a message saying his email was changed and they hopped it was him who submitted it but it has no confirmation it was just mysteriously changed, he bought the game in the official page, all the account support system can do is send automatic messages they sent a message telling him to use the account recovery system while he specified the email was changed and that system doesnt work at all.