Showing Posts For Ambri.7594:

TgUpdate 1.11 everytime i open the launcher

in Account & Technical Support

Posted by: Ambri.7594

Ambri.7594

Thank you for working to get a temporary fix in place, that at lest gets us back on track with playing. I ran this fix today and from what little time I had it seems to have fixed the issue with the gem store, as I was able to redeem my cards, and see the purchase tab.
I would hope that as most people have said that communications with the Mac community in the future would improve. As I’m sure it is well known Mac uses can be some of your best customers and sales people, the down side is we can be a bit aggressive when we feel ignored.
I hope that the developers and the Mac community might build a working and communicating bridge between the us all so that we can have the best game experience possible, and the best relationship possible with ArenNet.
I look forward to the game no longer being in beta and being on the same page as the PC users who play.

Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Ambri.7594

Ambri.7594

27" iMac
2.97GHz Intel Core i7
8 GB 1333 MHz DDR3
ATI Radeon HD 5750 1024 MB

Running OS X 10.9 Maverick

GW2 Version 1.0.009112

I’ve had the tgUpdate 1.11 come every time I have launched in the last few days. Today it extracted and installed. After that I can move for a few seconds but then the camera spines around and around like a carnival ride. When it stops I’m looking either straight down or straight up at my character.
I have tried to log out and log back in on different toons but it’s the same thing. I had this happen before but it would go away with a quick relog. Tonight nothing is working, I have tried all the steps listed in this tread and others. I cannot play the game at all right now.
I did try to purchase Gems tonight from the gem store. I have only been able to this once but it took several tries over an hour to get it to work. Today it comes up blank every time.
While the gem store issue is frustrating not being able to play at all because of the camera issue is worse!
The Camera issue has been an issue since the beta first came out but not this bad.