Showing Posts For Andlas True Shot.3590:

Client crashes during heavy graphic fights

in Account & Technical Support

Posted by: Andlas True Shot.3590

Andlas True Shot.3590

I am getting this error or a similar one about once every 45 minutes of gameplay. (TCMALLOC, bytes=42278532) I have tried deleting the GW2 file in the Go>Library>app support>GW2 folder. I have tried repairing the client. I have combed the forums and found players experiencing the same issues for over a year. I have been playing this game since the days of FACTIONS and I have just spend a lot of money on the newest expansion. This is a known issue and it has kept me from playing in groups for a while. Even in normal PvE I top out at 35 fps if I’m lucky. (normally around 20 fps)

I have a BRAND NEW macbook pro:

MacBook Pro (Retina, 15-inch, Mid 2015)
2.5 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB
With a DEDICATED graphics card as well:
Chipset Model: AMD Radeon R9 M370X
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 2048 MB

I don’t know if this problem is a result of the cider wrapper that this game is playing through, or if there is a issue with the PC users as well. Either way I spent ALOT of money on this game and my computer for this not to work.

I don’t mean to be rude, but I have loved this game for the longest time and I just want to get back to playing. Let me know if there is any troubleshooting I can do on my end. I will happily try anything.

Thank you for listening.