Guild Wars 2

Hi,

I previously had GW2 installed on Windows 7 and this worked flawlessly.

I did not do an upgrade, but I wiped my SSD and installed Windows 10 from scratch and then installed GW2 from scratch.

(Note: Guild Wars 2 is installed on a different internal 3tb HDD. Formated to NTFS).

In C:\Users\(My Username)\Documents, there was no “Guild Wars 2” folder so I created one.

I logged in and took screenshots but none were saved in a “Screens” folder. In fact, it was not even created.

I also put an old working playist into the the Guild Wars 2 folder with no luck.

I even opened the playlist file and verified that there were no relative paths and that they all worked.

I tried running GW2 as an Administrator and even in compatibility mode to see if it was a Windows 10 issue.

What else could it be?

Thank you.

I solved my issue.

It somehow ended up being bad memory (or a bad memory slot on the motherboard?)

I didn’t run a RAM test, but I just pulled out on stick of RAM and hoped it would help and I somehow am not crashing anymore. By pure luck that helped.

Funny that Guild Wars 2 was the only game that was crashing while other games like Skyrim, WoW, SWTOR, Sims 3, etc didn’t ever crash.

I advise you to create a memory test CD and see if you have a bad stick of RAM.

If that does not solve your problem, I’m sorry and hope you find a solution. AND I hope that we get actual support from ArenaNet. Not the generic copy and pasted answer bull kitten.

Thobek.1730:

Andrizzay.1462:

Ashley Segovia.8276:

Hi Andrizzay – Your Crash logs are showing CRC errors, what this means is that something has caused a file to be the wrong size and corrupted the installation. The first thing we want to rule out are issues on your drive.

Please do the following first to check and repair your drive:

1. Open Computer by clicking the Start button , and then clicking Computer.

2. Right-click the hard disk drive that you want to check, and then click Properties.

3. Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

5. Click Start.

Depending upon the size of your hard disk, this may take several minutes. For best results, don’t use your computer for any other tasks while it’s checking for errors.

Once that is complete, Please navigate to your Documents > Guild Wars 2 folder and in there you should see a file called Local.dat. Delete this file.

Once you’ve done this please repair the client again.

Hope this helps!

I have seen this suggestion on the web before. No, it did not work.

I too have seen this and tried it. Still the game crashes. What’s our next option?

I hope we get an actual response. They sorta just copy and paste that answer all over.

After doing what you had said, this was the error I received. Not much different from the previous one.

Ashley Segovia.8276:

Hi Andrizzay – Your Crash logs are showing CRC errors, what this means is that something has caused a file to be the wrong size and corrupted the installation. The first thing we want to rule out are issues on your drive.

Please do the following first to check and repair your drive:

1. Open Computer by clicking the Start button , and then clicking Computer.

2. Right-click the hard disk drive that you want to check, and then click Properties.

3. Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

5. Click Start.

Depending upon the size of your hard disk, this may take several minutes. For best results, don’t use your computer for any other tasks while it’s checking for errors.

Once that is complete, Please navigate to your Documents > Guild Wars 2 folder and in there you should see a file called Local.dat. Delete this file.

Once you’ve done this please repair the client again.

Hope this helps!

I have seen this suggestion on the web before. No, it did not work.

It’s sad to see that so many others are suffering what I do. It’s even worse to see that nothing is being done about it.

I’m sorry that you guys have to be annoyed by this too. I hope we can all find a solution!

Hey everyone. Based on my google searches, it seems that others suffer from crashes and that there is no real solution. I’m hoping that I can be proven wrong.

On a regular basis, my game crashes because “a file was corrupted in the archive”. I have even started repairing my game before every session I play. I still get errors.

I have repaired the game several times AND un-installed and re-installed the whole game. No luck.

This computer is fairly new and has very good specs, so I can’t understand why this is an issue.

I have:
Windows 7 Ultimate (64 bit)
16gb of RAM
Intel core i5 Iby Bridge (3570k)
My windows installation on a Sandisk SSD
And my games stored on a WD 1tb HDD

Attached is my error message.