Showing Posts For Angeils.8372:

What is the difference?

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

An account suspension is temporary, usually lasting no longer than 72 hours (although sometimes, for serious issues or for repeated violations, the suspension will last longer.)

An account termination is permanent.

Thank you Galie Gray!
When my friend logs in, it still says “Your Guild Wars 2 Account has been suspended..”
it’s been that way for a few weeks now. Is there a way to check the progress or duration of the suspension? We need him in the Guild. He’s our Guild Leader

What is the difference?

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

What is the difference between “Account Suspended” & “Account Terminated”?

My friend’s account is suspended, is it possible to recover?

What is the difference?

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

What is the difference between “Account Suspended” & “Account Terminated”?

My friend’s account is suspended, is it possible to recover?

My Friends Account Question

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

My friends account has been suspended indefinitely and already been refunded all charges. now that the account is deleted. can they use the same "Character Name: & email to purchase and play the game again?

for Anet: Account Suspended?

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

Post the ticket number here for speeding up a review https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/65#post1151766

Other posts on the forum are not helpful.

Thank you

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

Please review [Incident: 121231-001608]

I’m posting on my friends behalf since he can’t access the forums.
Account: Kiyo Reiryu.2817

its been about 4 days now with no response from support.
the account was randomly suspended.

(edited by Angeils.8372)

for Anet: Account Suspended?

in Account & Technical Support

Posted by: Angeils.8372

Angeils.8372

How long does it take to review a ticket? its been about 4 days now.
My friends account was suspended with no reason as to why, Apparently he can’t access the forums either because of it. Help please?