Right after the initial release of HoT, initial sentiment is that there is a lack of content, some being incomplete. However, people held onto hope as they waited for the coming future releases to fill out what’s missing. Instead, it seems like more and more stuff is getting delayed or outright gutted instead.
First, there were only 4 new zones in a expansion, and one of which is badly balanced and is little played. The rest 3 zones features only major meta events instead of small quests such as hearts that are all geared toward getting components for the coming legendarie weapons. Then you have the 2 newly raid zones, whose rewards are heavily direct toward collecting parts for the coming legendary armors. There was also 0 new dungeons in the expansion, and the only dungeons revamped are fractals, whose ultimate reward is the legendary backpack Ad Infinitum.
But right now, Ad Infinitum is not in the game, nor is mentioned when will be released. Legendary armor doesn’t seem anywhere close to being introduced, and you just outright cancelled the majority of the rest of the legendary weapons. So what you have now in the expansion is a heavily revamped dungeon that promises no end item, a new feature called raid whose rewards doesn’t exist(and by the look of things, might possibly not exist at all), and 3 major zones where people grinded endlessly for items that are never gonna happen.
As a long time MMO player, I’d like to remind you the most important thing in a RPG game is not the story, not the combat, not the social system, it’s the reward. The game needs everything mentioned above to be a good game, but you should get your priorities straight. No storyline is amazing enough that it will keep players coming back day after day, months after months to play the same quests, and no combat system is great enough for players to hack away at the same old monsters for hundreds, some times thousands of hours over and over. Everyone keeps playing the same content again and again because we are all chasing that pot of gold at the end of the rainbow(whether we ever get to it is another story, but at least we are all trying). So seriously, stop making dumb moves, please. Jesus.