Guild Wars 2

I was wondering, has anyone else tried to underclock their GPUs and fixed this problem? It’s the only thing I haven’t seen tested yet. The following have been confirmed to NOT work:

+ Updating/clearing old Nvidia drivers
+ Upgrading PC from 32-bit to 64-bit (or to SP1 if you don’t have it yet)
+ Reinstalling/repairing game
+ Reinstalling Windows
+ Running program as administrator

I’m still thinking this is a memory leak issue that can only be fixed when ArenaNet updates the game (this wasn’t an issue with the beta so I’m guessing they can figure out what code is causing the problem). BUT if underclocking works I’ll take it. Not an ideal situation to suboptimize my PC but if it’s the only way so be it. If this works for anyone else please post.

That said, I understand that fixing bugs is important for ArenaNet, but Jebus, there are so many people who can’t even play the game. This should be a priority.

My Specs:
CPU: Intel Quad Core Q9450 2.66 GHz (overclocked)
GPU: Gigabyte Nvidia 560 Ti 1GB SOC (factory overclocked)
RAM: 4 Gigs Corsair DDR3 1800

Hello -

I am also having this same issue: black screen, music still plays in the background, seems like a video driver crash, and sometimes after the black screen I go back into the game, only to crash to desktop minutes later. More likely to occur during events and moving across zones. Can’t play for more than 15 min.

In case this helps ArenaNet Support and those who have already posted, I suggest this may be a memory leak issue (rather than a video driver crash, which it looks like). My crash log consistently says:

Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe

or, as some others have seen:

Out of Memory: arena=Environment, cat=Map, allocBytes=22431256, arenaBytes=97466272, fallbackBytes=45872152, align=0
App: Gw2.exe

Also, myself and others have noted that these crashes appear to happen—almost 100% of the time—once memory usage for GW2 exceeds 1.3 GB – 1.5 GB (as measured by the Task Manager in windowed mode). This occurs on both 64- and 32-bit OSs, and regardless of GPU, router, or any other hardware. If this is the case, then the issue has nothing to do with any of our computers or software, but rather due to faulty/poor code in the game causing a memory leak.

Many thanks to Ashley from Support for continuing to monitor this thread. But if my guess is right, Support will need to escalate this issue about as high as you can, because the only way to solve this (for me, and the hundreds of people who have posted here and elsewhere as having this problem) is for ArenaNet to update the game itself.

Hope this helps