Guild Wars 2

On behalf of my friend: Deminent.9123 has been locked out of his account since 08.31 and has the following tickets regarding his E-mail / Account name does not belong to an account. Please jump on this when possible for he has waited a long time and help is greatly appreciated.
[3:15:26 p.m.] Kurt Johnston: Priortized ticket: 120905-002469
[3:15:43 p.m.] Kurt Johnston: First ticket on the matter: 120831-015265 (August 31st)
(serial code is in first ticket)

Posting for my buddy:
Email / account doesn’t belong to an account. Had a ticket open since August 31st and it happened directly after a disconnection.
31st August – 120831-015265

Priority ticket 120905-002469
He’s been waiting a long time for support, any assistance you can give him will be greatly appreciated by him, and those that have to listen to him whining on skype! :P
<3