Showing Posts For Archescent.6348:

Frequent disconnects

in Account & Technical Support

Posted by: Archescent.6348

Archescent.6348

Hi,

I also have been having this issue, I started to get intermittent disconnects every 20-30 minutes while playing guild wars 2. This mainly happens when using skype at the same time but it has also happened with other MMO’s and when only skype is running. It also happens more on Sunday’s.

I am with Sky in the UK and the green internet light on the router remains green which according to sky’s faults team indicates the problem is within my network. I am also able to access my router when these disconnects happen which apparently indicated a problem with online games buffering data (although this has never happened before GW2).

Both wired and wireless computers on the network get disconnected at the same time for around 30 seconds.

Yesterday I tried uninstalling guild wars 2 and everything looked promising however I got disconnected while playing another MMO and running skype.

So as far as I can tell this could be 3 things:

1) Guild Wars 2 is the problem and still has something running which didn’t get uninstalled.
2) I have malware which has targeted guild wars 2 accounts and I am unable to detect it.
3) Sky’s router is the problem and isnt compatible with guild wars 2.

Sky are sending me a new router in the next 2-4 days which will hopefully fix the problem, ill let you all know how it goes as its getting very annoying!