Showing Posts For Arfpint.4593:

client not working after update

in Account & Technical Support

Posted by: Arfpint.4593

Arfpint.4593

When I wait long enough – I get the Fatal Disk Error (31) message…and a message saying that it has been forwarded to ArenaNet. Searching for that error in the forum showed me that I am not alone – but also had no response from tech support. Not a good sign.

client not working after update

in Account & Technical Support

Posted by: Arfpint.4593

Arfpint.4593

I was able to play after todays update – then the game hung. After using force quit and rebooting the client loaded and recognised my username/password and then hung on the black screen with the passive hand.

Following the directions in the links above has been fruitless despite repeatedly including reboots etc. I see the client download to refresh itself. It recognises my U/P and welcomes Arfpint…but pressing Play results in a black screen with a hand on it.