Showing Posts For Armathendae.8326:
cont. from above
Your patch notes are too vague.
This is a big point, so let me quote and explain, why I find this to be the most annoying issue.
Dungeon changes: There are some, most of them bug fixes, some mentioned, some not.(july 29) “Ascalonian Catacombs Explorable Mode: Fixed several issues causing Detha’s story path to stall.” First Reaction: Woot, no Detha stall any more. But there is no mention of Detha’s new behaviour. And that changes the defence part when she builds her traps dramatically. That should have been mentioned in the patch notes as should have the new (August 12) Turmaine fix, which fixed the 2 spots you could bug him out, by most likely updating his pathing/general leashing in that dungeon. The players will not be angry with you when you fix bugs/exploits. And if you write it into the patch notes there is also the added benefit of telling the players most things you do. And if that fix is an unintended consequence, tell them in an update.
Clarity: (august 12) “Guardian Scepter Power: Updated the damage skill facts for scepter skills to properly scale with this trait.” – scale how? If you provide us with a new and improved combat log (that finally formats/and shows condi damage right) and you want to offer a competitive pvp experience, we need cold and hard numbers from you. Is this a purely visual fix, does it involve balance? It is simply to unclear what is meant by this post. (july 29) “Fixed various issues in Frostgorge Sound events.” What did you fix exactly? For someone not playing FGS this note is a mystery. And for players playing FGS there is too little information if the bug they were concerned about is fixed. Notes like this create more dissatisfaction than no note at all. Because the feedback is to vague. Now it is more work to say “In FGS we fixed: a on event A, b and c in event D” You might also think that it opens you up to more criticism, but the criticism you will now receive is more going to be in line of “but in event D when i do this and that it still bugs” than in the line of “but i wrote 2 tickets about event XYZ – anet nubs” Even if you didn’t touch event XYZ. The player does not know.
Your players are after all beings who want to be comforted and noticed. I hate to compare companies, because underlying aim/resources/policies/experience and even problems can be so vastly different that it cannot be anything unfair to compare, but Riot Games does some things right in the communication department. And no this is no scream for a pbe (i prolly wouldnt even be able to qualify to join or even their openness on forums), this does conflict with your policy and i accept this. This is about their support experience and their patch notes. All of the support tickets you throw in via form get a response, be it a canned Front Desk one or a more human one. You cannot post a ticket from within the game, which is an interesting, but probably not viable idea for GW2 because of its size, and location data also matters. But you do have our account email. Respond to our tickets. And let us add to them. Also their patch notes nowadays have 3 things lacking to GW2 patch notes: Cold hard facts, reassurance that stuff is worked on but not ready/subject to major chance, reasoning why a change is happening and a human touch. On point 2 it is certainly company policy how far one wants to go, but the other points make patch notes so much more human and engaging and satisfying. (http://na.leagueoflegends.com/en/news/game-updates/patch/patch-413-notes) as reference.
Love Ava
Tl;Dr: Read the wall of text ^^
(edited by Armathendae.8326)
Hi there,
I have to admit, that I didn’t read the whole post, and that I probably will be reiterating some stuff.
I am a recurring player to GW2 with almost 2k hours played in this game. There is a lot that GW2 does right. Especially for new players/players new to MMOs and to players on their first play through. Now keep in mind that my initial levelling up experience was at launch, with a lot of buggy events, that realistically couldn’t be tested in a large scale in the beginning. Events were broken left right and centre. That is fixed(at least in most cases). But there was the beginning of a communication culture that was a bit lacklustre – Which also brings me to my first point.
Lack of feedback. When a player creates an ingame support ticket, he/she has to hope for it to be received. Now support feedback is tricky and can often leave the player/community angry because of poorly wording or other stuff. But NO feedback is almost worst. It can bog support down, because when I am testing bugs (like a reliable way to bug post patch Detha) I need to reroll an instance multiple times /create multiple tickets, which are handled(most likely) by different people on the Front Desk. Now I imagine I am not the only person doing that. So what probably could be handled with 1 ticket number per player generates more. And information will get lost in that process. Forums (especially the Dungeon sub forum can sing a song about that) are not the place for bugsupporting too, because people often feel like they are shouting into a forest and nothing gets returned.
Which brings me to my next point. I believe you read most of the forums, and if it is company policy to not talk about features in development, don’t talk about them. Believe me we will accept that. BUT a simple: “We have read your concerns, it is on the big list fixing” helps. Make a list “being worked on” give it to the forums. Make it so that it says “no promises”. Especially for the numerous bugs still present it would be a balm for the soul that Anet sees the issues.
There is also some nasty rumours of posts being deleted, because they don’t strike the fancy/are mean and hurtful – probably often racist… Don’t delete posts. It has the stench of censorship and is never well received. Flag the posts and fold them on themselves, so that people that are willing to read them can still do that. Dealing with trolls is never easy, especially if they attack something you have put energy on. And opening yourself in forums is scary because of that.
Another thing that strikes me as a bit weird is probably a design choice early in the game that now gives a bit in part, because GW2 wants to be a more pvp competitive game. I do love the ideas behind the new combat log. BUT. This game was promised to be not so numbers focused. On the other hand your made it so that players could test with standarized weapons what did more damage in Hearts of the Mists. And then you push competitive pvp. That makes me scratch my head a bit, when I can maybe guess and math out how attributes affect my character. This affects the clarity of your game. And it is BAD for competitive stuff. If I have to rely on guess work in order to make a competitive build. It is simply not possible to balance all traits/builds in a way that all are equally valid. At least give me clear info what is doing what.
Which brings me to my last point. Summing up communication and Clarity.
Love Ava, post to long → moar posts
General:
- make hard hitting bosses switch aggro, after they down a player (tazza/shaemus, trash at shaemus cmp1)
- change aoe circles into the new kind (maybe change the aoe of bosses to be different sizes and shapes like the new ones in dry top) AND (this i find more important) make the time of the aoe circle appearing and the time when you need to dodge mean the same. It is really disconcerting to come from wurm where you need to instadoge a circle, back to subject alpha/tazza or (when he was there) wiggins. It does take away a lot of clarity, when every aoe indication tells you a different thing, without telling you.
Ascalonian Catacombs
- Trigger for the text line “Hello Gast…” needs to be fixed as every party member getting close to the event radius triggers it.
a) Path 1 – Hodgins
- Fix a Bug with using FGS Whirl or Warrior GS Whirl to whirl through closed door(into the big chamber) during burrow event
- sometimes asuras get stuck on terrain during that event too.
b) Path 2 – Detha
- I can still reliably bug Detha. Using a far stacking spot and letting her die.
- Dethas behaviour while repairing the traps is a bit weird. Either make her repair a trap to full. OR let her repair to 50% and then swap, if you want this behaviour you need to update her position after she dies/gets moved away from trap.
c) Path 3 – Tzark
-Decrease the length of the burrow event by making them spawn faster, making the event more difficult for newer players and less tedious for veteran players. Currently too easy.
3) Caudecus’s Manor
a) Path 1 – Asuran
- Decrease the reliance on stealth at the first boss. At the beginning to clear away the trash mobs stealth is almost mandatory for squishies, because the trash will focus only 1 player and insta down him. <- really annoying ^^
- Frosts leashing is weired, though it has gotten better.
b) Path 2 – Seraph
c) Path 3 – Butler
- make Shaemus switch targets after he downs a player.
5) Sorrow’s Embrace
a) Path 1 – Fergg
- Tazza can be annoying for the person focused with her autoattacks. Because shaking aggro is difficult, and there is only so much he/she can do.
b) Path 2 – Rasolov
c) Path 3 – Koptev
- Molradovich: Hearing “NONONONONO” a thousand times does not make it better. The trigger for the speech needs to be fixed.
(edited by Armathendae.8326)