(edited by Armory.4739)
Showing Posts For Armory.4739:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Armory.4739
Posting on behalf of my guildmate who’s email addy isn’t found and can’t access his account.
“TICKET IN FOR 12 DAYS STILL NOT 1 RESPONSE!
Reference #120907-005097
My account was hacked 12 days ago. I submitted a ticket and quickly got a response saying your account has been restored, “Go here to reset your password.” So I went there, reset my password. Tried to log in and got “The email address you entered was not found.”
Updated my ticket. Two days later I got a response “Go here to disabled email authentication.” Well that wont work because my EMAIL address isn’t found, so when I try to do that it gives me an error. I’ve now been waiting for 12 days and would like someone to PLEASE look into my ticket.
Thank you