Showing Posts For Ashmaker.1497:

Account Suspended

in Account & Technical Support

Posted by: Ashmaker.1497

Ashmaker.1497

Just to update you guys, my account has been Resotred this morning, and i sent the ticket last night, i am amazed how fast it was !
big thanks to AmberGreen!.
hopefully you guys will be able to access your accounts to as soon as possible!

Account Suspended

in Account & Technical Support

Posted by: Ashmaker.1497

Ashmaker.1497

I am tired of all this Account problems, everything was good in the morning but from the noon when I tried to log in to my account it said

“We Have detected that your account may have been accessed by unauthorized individual. For you security, further access to the account has been suspended until this matter can be resolved. To restore access to this account, please contact our Support and one of our representative will assist you.”

Now I am using the Email Authorization, and I haven’t received any email saying that some one trying to access my account and i didn’t saw any other IP trying to connect on the “Security” tab on my account, so why in the name of cookies my account has been suspended ? please —-RESTORE-- my account, i have already sent a ticket but as i saw it takes days-weeks-months-years-millennium-ages, You guys on ArenaNet should reactivate the Live Service again, it will be much easier and more helpful for all of us,
i don’t mind in waiting a few minutes or hours even if it take a day, but a week?

Anyway i hope some GM\Admin\Technical supporter\God will help me here.

My ticket number is #120909-006485.

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: Ashmaker.1497

Ashmaker.1497

My account has been suspended id like to reactivate it.

Ticket nubmer

120909-006485