Showing Posts For Augustum.9752:

Changing my account e-mail adress continued...

in Account & Technical Support

Posted by: Augustum.9752

Augustum.9752

CREATE A SUPPORT ACCOUNT BEFORE YOU ASK A QUESTION!

I submitted a question to the support area… Then saw “make a support account” link AFTER because support is not part of ones GW2 account.

Ugh.

Now, my support request is not tied to anything, and my new support account has no record of my submitted ticket. Good thing I took a screenshot of the Support Reference number after I submitted.

Like I said up top, make a Support Account first: http://en.support.guildwars2.com/app/utils/create_account

Changing my account e-mail adress continued...

in Account & Technical Support

Posted by: Augustum.9752

Augustum.9752

Where can i find a form to submit account issue ticket?

I think this is the place to request the email to be changed:

http://en.support.guildwars2.com/app/ask/

Changing my account e-mail adress continued...

in Account & Technical Support

Posted by: Augustum.9752

Augustum.9752

You have to submit a ticket to change your email now. The option on the forums was disabled due to an exploit.

Thank you Renegadeimp (great name btw), I will investigate on where to submit the request.

Changing my account e-mail adress continued...

in Account & Technical Support

Posted by: Augustum.9752

Augustum.9752

I too would like to change my account email address.

I also verify the screenshot Elhan.5092 posted — nothing about changing the email address.