Showing Posts For Avandis.6219:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

Post this in the 5 days or older ticket sticky.

42k karma spent worng.

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

Nope, you are out of luck right now. They aren’t able to restore items like that yet.

Help I made a mistake!

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

There is no way. They don’t do restorations for mistakes like that at the moment.

Error code 42:0:9001:3928

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

It’s you, I was just able to log in without any issue.

Can't seem to change password or email

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

I just changed my password last night. Are you sure you are entering the info in the 3 boxes correctly? Your current password first, and then the new password twice in the next 2 boxes.

The only way to change email now is by contacting support, it was disabled because of the hackings.

Botting

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

I think everybody knows about that spot by now. The only thing you can do is report them :/

Refund request ticket, 7+ days still no answer

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

Post this in the sticky specifically for tickets that have not been addressed in at least 5 days.

Refund please.

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

You don’t need to post this here, simply make a support ticket and include the information needed such as your order number, last 4 digits of your card number, etc and you will get refunded.

I'm moving; how do I prevent account blockage?

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

Contact support and have them change the email to one that you can use.

Account gold and gems gone

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

You have to wait.

You won’t be able to get any missing items or gold restored, they don’t have a system in place for restorations yet.

Lost my items after yesterdays log in issue.

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

There was a rollback, and they have already officially stated that anything lost will not be restored.

Sorry, but you are out of luck.

Done with this hacking bullcrap!

in Account & Technical Support

Posted by: Avandis.6219

Avandis.6219

If you are not satisfied with the product or service, they are giving out refunds if you bought the digital game through the guild wars site. I suggest you do that.