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Game/Client Crashes [Merged Topics]

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Posted by: AwtCHi.8740

AwtCHi.8740

I think i might have solved the problem.

I installed MSi Afterburner and with it I UNDERclocked my GPU as much as possible.

For some reason, the game now doesn`t crash at all, neither does the Display Driver stop responding like it did before.

If anyone has a problem like this one with their Nvidia card, give this a try, it might solve your problem.

Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

I tried installing an older driver, but it didn’t work.

I`m going to update the driver again and see if it works, if it doesn’t i`m going to contact Anet for help or a refund, because even though GW2 is awesome, it`s not worth going through all this trouble.

Thanks for the help everyone, i really appreciate it.

EDIT:

I tried to run the game in windowed mode today, and this time i got to see an error message and i was able to exit the game before it crashes my PC.

The problem is from the NVIDIA driver. Does anyone know how i can fix it?

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Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

I ran the Prime95 for 12 hours, and there were no errors.

I was never able to play it without crashing, since i bought it about 3 days ago.

I`ll try an older driver now, and if it doesn`t work i will try the “-umbra gpu command line augment” thing and if it doesn`t work, ill try disabling the audio.

It kinda sucks that i have to go through all this mess to play a game …

Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

I tried lowering the sound quality, but it didnt do a thing.

So now i will keep Prime95 running through the night, and if in the morning nothing is wrong, i`ll try to rollback the drivers to an older version.

I`ll post as soon as i can.

Thanks for the help everyone.

Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

I played the game again and kept an eye on the Processor and Memory usage using my Logitech G13, which i use to play the game. Whenever the game freezes and the screen goes black, there is a sudden decrease in the cpu usage and the memory usage stay the same. And the processor usage is always between 30% and 40%, and the memory usage is between 20% and 30%. Neither go above the numbers i said at anytime, even when the system is about to crash.

The G13 is not the problem, since i tried to play the game without it being connected to the pc, and it still crashed like usual.

I was looking at my GW2 folder, is it normal that it looks like this:

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Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

I was having the same problem on Sunday. Every 45 min to an hour my rig would lock up. I can’t ctrl+alt+delete, only the mouse responds. Left the game running on log in screen, still locked up. Did something else for a few hours and computer ran perfectly. Played last night and had no other issues, Rig was on all night, never locked up. I definitely think it’s game related.

When it happens to me, i cant even move the mouse pointer, nothing works.

And the last time i played, the game worked for 5 mins before crashing.

Game/Client Crashes [Merged Topics]

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Posted by: AwtCHi.8740

AwtCHi.8740

I re-installed the game, but it still crashes. There was no improvement at all.

I tried playing Assassins Creed Revelations now (the most demanding game i have on my PC at the moment) and it worked perfectly. Even on max settings.

I`m starting to think that this problem is not caused by my machine, since every other game works perfectly.

(edited by AwtCHi.8740)

Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

I updated the drivers today actually.

And other games run very smoothly on pretty high settings. On a good day i can run Skyrim and SWTOR on max. Its weird that i have to kill some processes.

I will check the ram, re-download and reinstall the game, and then i`ll come back to say if it worked.

Thanks for the help guys.

Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

Does it still do it if you close windows media player, itunes, and steam?

Also, is it legit?

—> PWRISOVM.EXE, C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

I haven`t tried that. I`ll do that and tell you afterwards.

Yes it is. I wouldn`t need Steam if i downloaded cracked games

I use PowerISO for burning.

Update:

It still crashes. And when it does, the sound starts to go strange … is stutters and then it goes completly wrong. I dont know how to explain it.

(edited by AwtCHi.8740)

Game/Client Crashes [Merged Topics]

in Account & Technical Support

Posted by: AwtCHi.8740

AwtCHi.8740

When im playing GW2, the game freezes, the sound starts to stutter and then my PC freezes. Nothing works after this, not even Ctrl+Alt+Del.

This happens even when i run the game on Best Performance (lowest graphics).

I dont know if there is some kind of error code, since the only thing i can do after the crash is restart the PC. And there is no Arenanet.log file in the GW2 folder.

This is my PC:


System Information
—————————
Time of this report: 10/14/2012, 21:07:00
Machine name: AHMAD-MSI
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GT680R/GX680R/GT683R
BIOS: MSI GT683R E16F2IMS Ver:3.0K 04/27/2011 MSI-Notebook
Processor: Intel® Core™ i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 16384MB RAM
Available OS Memory: 16362MB RAM
Page File: 3200MB used, 29520MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

EDIT:
My GPU is a NVIDIA GeForce GTX 560M with the latest driver.

(edited by AwtCHi.8740)