Showing Posts For Azurefyre.9760:

Fix the lag - it's getting worse

in Account & Technical Support

Posted by: Azurefyre.9760

Azurefyre.9760

I’m having the same problem. I wish we could get an explanation as to why this is happening, or at least a notice that they’re working on the problem.

Also, I’m in the US, so lag problems exclusive to the EU shouldn’t be hitting me.

(edited by Azurefyre.9760)

Unable to Purchase Gems [merged]

in Account & Technical Support

Posted by: Azurefyre.9760

Azurefyre.9760

As I’ve already said, I’m having the same problem as the OP, but I just got word back from Arenanet saying that I had recently activated security measures with my recent purchases, which is strange since I haven’t bought gems in well over a month. That being said, my account was hacked earlier this month, and while everything has been restored, I don’t know if this has anything to do with this problem.

Unable to Purchase Gems [merged]

in Account & Technical Support

Posted by: Azurefyre.9760

Azurefyre.9760

I’m having the exact same problem as the OP. Hopefully, this is something that can be resolved soon.

Put gem card code, but no gem incoming!

in Account & Technical Support

Posted by: Azurefyre.9760

Azurefyre.9760

I hope that you’re right, Ellieanna. I just tried to purchase gems multiple times with no success. If they all go through, I’ll have a lot of gems, but it’ll credit my bank account a huge amount. <:(
Edit: That being said, I still got a “Failed” message with each attempt, so I’m hoping that they didn’t go through so that, when this problem is resolved, I can buy gems without worry.

(edited by Azurefyre.9760)