Same kittening thing happened to me. I came back to playing after about a year and purchased the newest expansion. I was able to play for hours, make a new character, complete quests, then logged off. When I logged back on my account was suspended. I emailed them and all I got back was an email acknowledging that I emailed them, no reply or response as to what was going on. That was yesterday. Today I still cannot log in and had to spam their kittening support with 40 copies of the same ticket to get an actual response from them. They then tell me they have to pass it over to a different team who will contact me but that was over 2 hours ago! WHAT THE kitten GUILDWARS !?