Guild Wars 2

Teleported to Lornar’s Pass the other night and the game crashed thought nothing of it and went to bed , come to play the game this morning and the same happens i’ve tried 3 times now and still the same, just wondering if i could be moved to another spot or location otherwise it kinda of renders my character useless.

Posting on behalf of a friend due to most hacked accounts not being able to post on the forums which seems like a big issue never the less, I have a few questions.

Four of my friends now have been hacked and that’s only people I know in real life let alone in game lots of people i know on there have gone inactive due to this hacking and item stealing issue that has arisen, most of them have successively get their accounts back! However they have sadly been left with next to nothing and even having the account is far from something seeing as now they have no items, gold Ect they can hardly play the game, they have all put in countless hours and sadly I personally refereed them to GW2 after having such fun on GW1 and now it’s making me look like a fool, So to cut to the point what will happen to accounts that had items stolen and what is the estimated time on when this will all be sorted?