Showing Posts For Bitterice.3189:

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Bitterice.3189

Bitterice.3189

Request 559702 wkitten 21.04.2014 – 9 days no respond.
Was updated with: Hello? How long does it takes to do somthing with my problem? Hazel? Anyone? 23.04.2014 – 7 days ago – no respond.
Request 574648 wkitten 27.04.2014 via alternative e-mail to make sure that you guys recive it. No ANY respond at all. My account was hacked & ruined almost 10 days ago. Nothing at all from your side guys.

Well.. if this situation is O’K then i have nothing to tell you about. I will re-post this situation FULLY at main NCSoft support. If nothing happens after that – im quit.

It was really fun time at game till this hack situation happens. And im really frustraited & sad. Thats it.

Just got hacked

in Account & Technical Support

Posted by: Bitterice.3189

Bitterice.3189

Same sad thing here. Got hacked this morning. All what can be stolen – is stolen. All characters naked, all was sold via BLTC. As well i lost unbounded Meteorlogicus crafted 2 days ago. Matts, laurels, minis – all. Also thief just broke ascended chests which cant be stolen & items, which can be sold. So yes.. im sad. Make a ticket – wait for respond. Same way – no e-mails with authorize log-in attempt no nothing.