Hate to say this but your getting the Round the Robin when it comes to buying GEMs with in Game Gold. If you don’t pay with $$ they tend to get ticked off and have nothing to do with you. They are a Money first and Customer Last, it’s happened before in many Korean made F2P games.
My Suggestion : Talk to the Manager at least or look into a lawsuit into this .. your being ripped off in every way.
- They won’t comply with and keep sending complaints about how they can’t help you. They are GM’s what can a GM do .. nothing .. they are the bottom of the help list.
- If they don’t intend to help you with this matter, more ppl are gonna find this happening in the future.
- Setup a Major Petition – Force them to Look at your Problems or end up with everyone else that will support you. If they respond with complaints again, they legally can’t.. IT’s AMERICA! .. Sue them All!