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Game crash when using a portal

in Account & Technical Support

Posted by: Blackstar.9478

Blackstar.9478

When crashes occur we indicate the matter to what was happening when it occured. I have this problem quite alot and would be intrested in knowing what has been researched on this matter. I see that you asked the origianl person to send you the info from the crash, but i do not see any response posted to resolve the issue. Could you please update this posting to let all of us know on where the process is on getting an answer? Please, and thank you.

Game crash when using a portal

in Account & Technical Support

Posted by: Blackstar.9478

Blackstar.9478

Hi Ryla Raven – Could you please post your crash report to this thread? You can find it by navigating to Documents\Guild Wars 2 and it should be the ArenaNet.log file. You also attach it by clicking “More posting & formatting options…”

This will hopefully give us some indication as to why you’re experiencing this crash issue.