Showing Posts For Blaze.8127:

Crashes PC

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

I’ve been playing fine since launch day, today when I play GW my PC freezes on a black screen with what ever sound was on looping. I cant Ctrl Alt Del to see what’s going on. I have to hold the power button and reset my pc.

I looked at the post about crashes and changed AA to application managed

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

i think my ticket is #120905-009031 been well over 5 days now, but i cant login to my support account now =(

unable to login to http://support.guildwars2.com

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

yea im having this same issue at the moment. I wanted to review my old ticket since i’ve had no response and yes i know its a different login to the forums

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

Im still waiting for my items back as well =(

#120905-009031

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

For my ticket: 120903-008429
I just received this response to my question about the missing items:

“While we would like to replace your items, the Guild Wars Support Team is unable to replace individual items or characters in the manner that you are describing. We simply do not have the tools to provide this service at this time.”

Yea i got one of these about 5 min ago. But they are restoring others items? I didnt even get to use any of the stuff =(

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

Fingers crossed get mine soon =( really miss my pet lol

(edited by Blaze.8127)

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

Just wanted to say I have received positive support with regards to these issues which have now been resolved. Thank You.

Did they re issue your items?

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blaze.8127

Blaze.8127

Deleted my toon lost all CE items. so bit the bullet and paid 2000 gems for CE upgrade thinking that I would receive new batch of CE items.
I was wrong nothing =(
i really hope they sort this & re issue even just the pets,

“edit” i made an account for the support ticket but when i try log back into it says, password is wrong or have been banned,

(edited by Blaze.8127)