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Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blue.7893

Blue.7893

On the same boat as everyone else…

So is that mean after you delete your first character you won’t able to get the one time item again? if i knew that i wouldn’t delete my first character.

Are they currently fixing it so we can get the item again or is that it for the one who delete their first toon? because i was under the impression because the items is account bound so it doesn’t matter that if you delete your character…

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Blue.7893

Blue.7893

This thread is designed to answer questions from people who deleted their Collector’s Edition items and would like replacements.

Please note that there are two safeguards against this:

  1. The player is warned to remove all valuable items from the character before deletion
  2. The player is required to type in the entire name of the character, to avoid a “mis-click”

Having said that, we do understand that some players were not aware that items like the Miniature Rytlock were given as one per account, and not one per every character. The developers are looking at this issue and hope to have a remedy in place soon.

I will merge threads about this topic to keep things aligned.