Showing Posts For BogOtter.6918:
Hello there. My friend’s account was hacked about 2 weeks ago. He has an open support ticket. He can’t log into the forums anymore because he gets this message:
“This GuildWars 2 account has a mobile authenticator enabled – please enter the code that authenticator provides to log in.”
He never enabled an authenitcator.
If you could look into this I would appreciate it:
Account: Hyjynx.2165
Ticket#: 578360 Need assistance with account
Thank you.
Good luck, Allie! You will be missed, but I’m sure you have nothing but great things in store. 
Video freezes but can still hear game sounds
in Account & Technical Support
Posted by: BogOtter.6918
I didn’t have any problems with the Fractured patch or the subsequent update later that day. After the small patch I downloaded today, however, my game freezes consistently after playing for just a few minutes.
The game doesn’t crash. I get no errors. The video on the screen just stops. I can hear sounds in game just fine. I let it sit there for 15 minutes and it never starts up again. I manually crash the game, go back in and the freeze happens again after a few minutes.
My video card drivers on my GTX 580 are up to date.
Any help would be appreciated.
Howdy folks!
Are you someone who played Guild Wars 2, took a break, and are now returning to the game? If so you’re a GW2 boomerang!
I’ve started a new series of videos on my YouTube channel aimed at helping players get caught up after taking a break from the game. The first video deals with generic things that should be of interest to all players, while the second video is aimed strictly at changes to WvW that have happened since launch.
Enjoy!
Boomerang – Tips for all players: http://www.youtube.com/watch?v=Ce_dvXJercI
Boomerang #2 – WvW edition: http://www.youtube.com/watch?v=eUfV3OBLyc8
Howdy folks, my latest episode of Tyria Talk is now live on my YouTube channel. In episode 51, I discuss the Town Clothing feature and throw in some suggestions on how to improve it.
Enjoy!
Richie (AKA Bog Otter)
Howdy folks,
I’ve been making Guild Wars 2 Halloween videos all week and I thought I’d put them all here in one convenient location. Let me know what you think of them or if there is anything you’d like to see. Thanks!
Black Lion Trading Company Halloween Preview
Mad King Chest Mystic Forge Recipe
Thanks!
Richie AKA Bog Otter
(edited by BogOtter.6918)
I’ve had two tickets open for days that might be able to be resolved if I can understand what the technical limitations are of the support department.
Like many people, I had trouble when I registered my Collector’s edition serial code. It created a separate account for me. So I no longer have access to the characters I was playing on during the headstart and first week. I have new account where my CE code and HoM rewards are on, but I’ve had to start brand new characters.
I’ve been waiting on the following tickets regarding this situation:
120824-005216
120903-002227
I’d prefer to get my old account back so my reserved names and headstart time wasn’t just a big waste. But if the answer is going to be that support cannot move the CE serial code and HoM link back to my original account, I’d rather just know now so I can give up and start leveling new characters on the new account.
Thank you.