Showing Posts For BonJwah.9861:

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: BonJwah.9861

BonJwah.9861

I’m back on my ID about in 12 hours. Guess they made a correction when day appear at the office in the morning. But no apology is included. this comment is related to topic so DON’T DELETE this this time.

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: BonJwah.9861

BonJwah.9861

Gaile

If you awaiting for a response from Support, please do not create another ticket. It will delay your response (what with merging, updating the old tickets, etc.).

What you should do:
•Submit a single ticket. Yes I did

•Provide the information requested here. Did too

•Read the daily update and the archives, too. Really? you want me to spend my own time to watch if this ridiculous situation is over for 3days long? what is this. you think gamers have no life? Is this a joke? Fine.

•Watch your email for updates. Thank God to my iphone – -^

•When you get the email, see if the update applies to your situation. Am I waiting on news letters? Just solve the problem at single step. Don’t extend it.

•If the update does not appear to address your issue, update your ticket, if requested, to let the team know you still need help. Really? is this the best you can come up with? NOW I SERIOUSLY WANT TO VISIT YOU OFFICE WOW

•Wait—and we do appreciate your patience!—and Support will get back to you as soon as they are able. No just give me my money back

Please understand that compromised accounts — where someone’s credentials are harvested from another source (email account, forum, another game) — are our top priority. If you have issues other than a hacked account, be assured that the team is working around the clock to help every player. And again, we appreciate your patience

DOES ANYBODY KNOW, ANY PLACE, WEBSITE, PHONE NUMBER THAT I CAN REPORT THIS MESS TO GET MY SERVICE MONEY BACK? seriously

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: BonJwah.9861

BonJwah.9861

I can’t believe I’m wasting my time on waiting for my ID to be reactivated which was unfairly banned and I paid my own money for this! who’s gonna make it up to me?
I’m seriously mad. give my money back

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: BonJwah.9861

BonJwah.9861

OMG my ID is blocked for using illegal problem, which is BS get me back on my ID or give my money back ! Can’t believe they don’t have any phone number posted. I would be calling like maaaaaaad !!!!!!!!!!!!!