Guild Wars 2

About two days ago I got an email from arena net saying some one changed my email adress, “we hope it was you” was what it said. WTF!? Really, you hope it was me?

So I tried to log nito my account and sure enouph my login details had been changed.
I created a support ticket stating that my login email adress adn password had been changed and I no longer had access to my acount.

The resulting email I got as a response in return was a joke, all they did weas send me a link to recover my password, but the catch was that I needed my email adress to do so, my email adress for the acount had been changed by who ever hacked me!

These fools did not even read my support ticket, if they had they would of known my email adress would not work to recover my password.

So I tried to create a support acount to reply to my ticket that way instead of through the email, low adn be hold a support acount had allready been created using my email adress, not by me, and when I tried to recover the password for that acount They tell me they sent me an email to recover my password for my support acount, but no email arrived.

This is rediculous, thier whole system is screwed up. How bad is it if my support acount is compromised?

And what gets me is how did this happen? Arena net put out a statement a while ago regaurding hacks and in it they said they think thye are getting the emails and passwords from other sites and some how using them to gain access to giuld wars 2 acounts. Really? Thats thier explanation? So that means we all must have other hacked acount right?

I just can not see how any one got this information unles they gained acces to arena nets servers some how.

O well, in the end I had to buy the game again, lose a lvlv 51 gaurdian.

This time though I created a completely new email from a completely new provider, with a crazy password. This email and password are only used for giuld wars 2. If this happens again I will no it is arena lax security and not me.