Guild Wars 2

Lyuben.2613:

MeVe.2856:

It can’t be like a fixed mortar because that will be totally op.
We do have a trait to increase the mortar range but is currently bugged, we will see how much range it will increase.. 20-25% would make the mortar pretty good even with the low damage it have.
Grenades are simply op atm.

What is a ‘fixed’ mortar though? the only broken thing about it is the trait that increases range.

Apart from that, it is working ‘as intended’, I.e the mechanics are fine. Maybe damage is too low but that isn’t ‘broken’.

I’d ideally honestly make it scale with your stats, since its a turret for… God knows what reason, it doesn’t take into account your own stats, well I would change that and make it indeed notice your power and malice and expertise. That way, it would be a huge damage boost, and if that isn’t enough, give it more of a damage boost.

This is an elite skill, an ultimate, and it is hamstringed by 0 mobility, and a dead zone. If this doesn’t hurt to get hit by, then its simply a huge waste.

Indeed. It is an elite skill, it needs more damage and/or more range. Right now it doesn’t work well at all.

I was also disappointed when I unlocked the skill after I had kept those 30 SP. I think that as it is now the range is too low (around 1400 right) but I also think that the same range of the fixed mortar perhaps would be too much. Maybe a range of 2000 would be a little more appropriate for a mortar?

Tattis.7512:

Hello, there are now three sticky threads with players posting their unresolved tickets and I am curious to which one ANet are looking in to first…
“Account Hacked? Permanently Banned? Post here!” or “Players Awaiting Help” or “Info on Old/Unresolved Tickets”?
My ticket is 120905-004096 and I have posted in “Players Awaiting Help” but still I have read here in forums about players with tickes that are made after this date that have been resolved already.
For me its past 72 hours and it seems the weekend I was hoping to spend in game now is a weekend browsing these sad threads from players waiting for help.

lol they are really messing things up

7 days… no response

GaileGray.9587:

Borishnikov.7368:

I saw Gaile posting in forum 3 minutes ago, I hoping he’ll post an update on ticket..

120902-016533

Just FYI, I’m not a “he.”

Lol sorry, I’m not a english speaker, and I thought you was a man..

I saw Gaile posting in forum 3 minutes ago, I hoping he’ll post an update on ticket..

120902-016533

I’m on day 8 and still no response…

Ticket: 120902-016533

120902-016533 is my ticket still need help

Cheiron the Centaur.1829:

Xavian.7420:

My friend got an automated reply to his ticket referring him to the self help tool.

He can not use the self help tool because his account was stolen and the email address on his account was changed.

He has waited for days and this is the response you give? A useless, careless response?

Please take serious look at his ticket.

Name: Cheaptricks.2546
Ticket #: 120904-010157

See https://forum-en.gw2archive.eu/forum/support/account/Info-on-Old-Unresolved-Tickets/29667 (the 5th point)

It looks like a random work to me

need help: 120902-016533

lucky you, i’ve submitted a ticket the 2nd, too; but still no respnse….

Ticket: 120902-016533

( If it is banned can you remove the ban immediatly? or have I to wait a bit longer? )

Xceptional.7985:

Lance allready mentioned that while it may be annoying for some, it did also solve the issue a lot of others were having.
That response was automated and does not mean they consider the ticket closed.

Why working so random? Atutomatic spam everyone in queue with kitten useless help? Please… it’s already ridiculous…

Hacked Account- ticket: 120902-016533

I don’t want to start a discussion in this thread, and yes, I know it’s frustrating to have to wait so long to be able to play the game again, but that response is ridiculous.
If you had been paying any attention to their daily updates, you’d know that they help more than 5000 people with login issues/hacked accounts every day. Those 30 are only the ones who posted in this thread who have a ticket that’s been open for (much) longer than 72 hours, and that have been helped since yesterday.

Maybe your response is ridiculous;
This situation is ridiculous…

There shouldn’t be tickets waiting longer than 72 hours…

In this thread there are more than 30 guys, they should help all of us and then thinking about other things

lol forget the 72 hours promise. IF they will fix us, it will happen in 1-2 week…

help : 120902-016533

My email was changed 7 days ago, and I’ve only received STUPID random response from support..

after a WEEK can you fix my hacked account?

REFERENCE#: 120902-016533
Game Name: lertuga.1760

Hacked account, I need support help.

120902-016533

Ok, my hacked account still need HELP. I’m on day 7.

Reference : 120902-016533

Please someone can help me with my hacked account?

120902-016533

I still need help for Hacked Account.. i’ve been waiting for 7 days..

Reference: 120902-016533

I still need help since 2 September

Reference # : 120902-016533

I’ve received the same message from Lance.. I’m on day 7..

Lance send us the password recovery page, but the hackers changed the email.

Could you help us properly? THANKS

Reference #: 120902-016533

I’ve received the same response as above.. are you kidding us?

I don’t need a password recovery, the hacker changed the email.

REFERENCE # : 120902-016533

I’ve received a answer to my ticket from Lance, and it wasn’t about my issue..

The hacker changed my EMAIL ADDRESS, so please, can someone help me?
I’ve been waiting for 7 days now…

REFERENCE # : 120902-016533

Yes, same for me.. and it was Lance… There were only password recovery, email authentication stuff…

120902-016533

Hello,

Reference # 120902-016533

I’ve been waiting for 6 days now.. I hope someone will read my ticket and help me..
I submitted the ticket with everythings you asked:

- Subject Line: Hacked Account
- Serial Code
- Display Name
- Username of hacked account
- New secure email address
- Main Character Name

And then i’ve described the issue..
I’ve also closed all the latest ticket and updated the oldest one…

Please I’ve been waiting for 6 days but I love the game and I want to play!
Gaile, I’d appreciate if you will update us again with the tickets that you are working on!

Alright. Arenanet is ignoring me both on Twitter and on the tickets. Can I have a hotkittenanswer?

Is there anyone with the same problems?

I write through my brother’s account.

Why on the tickets I have created it has appeared the status “Duplicated”? Are they still valid?

The other question is: since my account has been hacked, is there a way to know if it has also been banned? If it is so, will an e-mail arrive to my address?

Thank you.

I am writing with my brother’s account.

My prioritized ticket reference is 120902-016533 submitted the September 2nd.

Someone hacked my account and I have submitted this ticket with the information that you have requested. In each ticket that I have submitted (old ones and prioritized ones) has appeared the status “Duplicated”. Is it normal? What does it means?

Is there a way to find out prior to the solution of the ticket if the account has been banned? Will an e-mail arrive at my address if it has been banned?

Thank you.