Showing Posts For Bounty.7632:
Just checking in guys!
We are in no way blaming these performance issues on players’ systems which is exactly why we need to collect this information. This will allow us to see if we can spot any trends and issues with particular set ups and find out where people are experiencing these issues, how often, and most importantly: WHY.
There are some cases of course where someone’s drivers haven’t been updated since 2008 or that their system simply does not meet the minimum requirements though we have not ruled out there are many players who have systems that show no reason for the low performance being experienced.
And so while collecting this information we’re trying to throw out some basic “things to check” to ensure all bases have been covered with these performance issues.
Is there any sort of timeframe for when this will be fixed? I cannot even play the game on my 6950 and the wife is playing fine with her 4650.
I saw that there will be a big update tonight, will this update have anything to attempt to fix performance in it?
I don’t even need to post my specs to figure out what the problem is.
My GPU usage never goes above 30% (6950 2gb). It drops whenever my framerate drops.
PLEASE FIX THIS SOON.
I cannot even play the game due to how bad it runs.
Thanks so much for the reports everyone! Just know that we haven’t forgotten about you all and we’re still looking into this issue. One thing I would like to note, however, is of the many causes for low performance for players with high end graphics cards is that their PCi-Express GPU is plugged into a 1x|4x slot rather than a 16x slot. For players who have recently upgraded their video cards, we recommend ensuring that the GPU is plugged into the proper PCi-Express slot for maximum performance.
This is a joke, right? I do PC hardware support for a living. There is no such thing as a high-end video card that goes in a 1x or 4x slot. You have no idea what you’re talking about.
A PCIx16 video card cannot physically fit into a smaller slot.
Perhaps you meant to say that some users were using a SLI-compatible PCI-e x16 slot which when used alone (without other SLI cards installed) runs at 8x, and therefore the user should consult their motherboard manual to determine the proper slot to use when using a single video card. This is literally the only situation that could be somewhat similar to what you’re describing.
Also, to clarify, even if a user was using it in a PCI-e x16 slot running at 8x, they would not see the level of performance degradation as reported in this thread. Many SLI systems default the ports to 8x on the secondary or third video card slot anyways, with relatively marginal difference.
In addition, new PCI-e 3.0 slots run much faster than their 2.0 counterparts. So an ‘x8’ speed 3.0 slot is at least as fast as an ‘x16’ 2.0 slot.
I don’t intend to be mean, but this is a tech support forum, perhaps someone with basic PC knowledge should be the one communicating with the users.
To bad even with the most basic google search you would have found that this has actually been a resolution for many people as their is a bug in some motherboards that makes the slot run in x1 or some people just flat out put the video card in the wrong slot.
This personally is not the cause of my poor performance but i would suggest everyone to check via GPU-Z.
Pwned.
I gotcher back Ashley lolol.
(edited by Bounty.7632)