Guild Wars 2

I paid $60 for this game, played for 3 days and loved it, but my account was banned for absolutely no reason and now I haven’t been able to log in for 9 days. This is unacceptable service and I really want to enjoy this game, but I’ve filled out a ticket every day for the past 9 days and nothing has been done about it. What can I do to expedite the process if getting my account back. Thanks.

I’ve been banned since Wednesday. I filled a ticket out, got a quick response via email asking for my serial code. I gave them that and all my other info, and still nothing 4 days later. I purchased the game Sunday and did nothing wrong. Looks like no monthly fees = terrible customer support. I can’t imagine WoW doing something like this.