Showing Posts For Buckshot.1503:

GW-GW2-linking issue: unable to link accounts

in Account & Technical Support

Posted by: Buckshot.1503

Buckshot.1503

YEEEEEEAAAH they linked my accounts it happened im so happy !!
just thought id let you guys know you people also get some thanks from me Thanks people !!

GW-GW2-linking issue: unable to link accounts

in Account & Technical Support

Posted by: Buckshot.1503

Buckshot.1503

Oh i was wondering i made a reply on the email i got from the support team does that work or do i need to make a new ticket again for them to see it ? xD

GW-GW2-linking issue: unable to link accounts

in Account & Technical Support

Posted by: Buckshot.1503

Buckshot.1503

So I made a reply to them where i describe what happens when i follow the steps
I even added 2 screenshots… hope it will work now hope they can help me

GW-GW2-linking issue: unable to link accounts

in Account & Technical Support

Posted by: Buckshot.1503

Buckshot.1503

So i got a reply from the support team
this was it :
Hi Jondalar,

Thank you for providing that information

If you are wondering if your Guild Wars 2 account is linked to a Guild Wars account, this can be verified by logging in with your Guild Wars 2 account at https://account.guildwars2.com and clicking Link Accounts on the left-hand side of the page. If the account is already linked, you will see the message “Your Guild Wars accounts are linked!”

If you’d like to link an original Guild Wars account to a Guild Wars 2 account, this feature is now available! Please visit the following Knowledge Base article which will describe and cover all the steps needed to complete this:

http://en.support.guildwars2.com/app/answers/detail/a_id/8961

Please note: Once you link a Guild Wars account to Guild Wars 2, you cannot unlink them. Choose wisely and type carefully!

Regards,

Charles
Guild Wars 2 Support Team

now it could be me but i really didnt ask how to link the accounts but that it didnt work dispite following the right steps
seen here:
Dear support team,

Recently i have tried to link my guild wars 2 account with my guild wars 1 account.
So when i put in the right information on the guildwars2 account page to link it it changed to my guild wars 1 info and it showed me a congratulations screen that i successfully linked the accounts. But when I log out and log in again it tells me that i can still link my account as if nothing had happened.

GW-GW2-linking issue: unable to link accounts

in Account & Technical Support

Posted by: Buckshot.1503

Buckshot.1503

Where do i make a ticket for this problem my account also fails to link up