Same thing happened to our real life friend yesterday who was banned for botting. He’s been a key member in our guild since the start of the game and we are all feeling the loss.
If his only problem is that of afk-ing while waiting for shadow behemoth to spawn, then I think we are all guilty of that inactivity at one point or the other.
His account is winterain.8435. His ticket number is #130407-000954
Please look into this Anet. Thank you.