That is not good enough. They should have a record of using the Tome, and even if the occasional person uses the Tome twice (which I think is unlikely) it would be a nice goodwill move to assume that people who report that the Tome didn’t work are NOT cranks. Just make sure that people only get 1 re-allocation of the Tome. 1000 Influence is a big deal early on in a guild, and not being able to give it because of a glitch is not in the spirit of buying the bonus pack. Arguably the Tome is the best feature of the pack.