(edited by Caligo.4763)
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Just have to time to take look into the forum. If ANet would be interested I could tell them (again) also why. At the moment the game is UNPLAYABLE again due to lag.This latency problem persists now for me for ~three weeks. Most interestingly, weekends seem to be better than weekdays but that might be coincidence. But who knows? I just was thinking that ANet somehow “turn things down” during the week anticipating less traffic that this might lead to the horrible lag I continuously experience especially during weekdays. But that is just a wild guess.
To any and all wondering why Anet has not commented here, it’s simple. They can’t. I doubt very seriously if a developer is allowed to comment on these issues, as that would tell anyone considering the purchase of the game it has said issue, and make them wonder if their computer is up to it, would they need to spend alot on top of the purchase of the game etc. I have run into this in EVERY MMO I have played going back to SWG. The developers show what they feel needs fixing, and the “powers that be” shake their heads and say “How long til the next expansion?” They (PTB) know the issues exist, and it’s not that they don’t care, they are focusing on revenue.
Yep, I came to a similar conclusion. That also would mean that my problems will probably never be solved. And since customer service also seem just to be the typical “cutomer firewall” which bounces the customer back to the ISP, drivers, hardware etc. there is no hope in getting help there either. I’m just waiting for the next update and see if anything changes. I doubt it but hope dies last. If nothing changes there is a very good chance that I will say bye-bye to the game (what would be a shame because it is a good MMO in general) and never come back. And of course never consider giving ANet products another chance. Fool me once shame on you fool me twice… And ANet shouldn’t even hope that I will recommend any of their products to anybody in the future. Oh no, the exact opposite will be the case…
@TheGoodChild I was mulling over the same question “Why it does seem that ANet not care or even not respond and seem to only refer people to their ISP and don’t acknowledge that their might be a problem on their side, too.” I fear the answer(s) might be pretty easy. I guess the people who experience frequent sever network lag are just a small minority compared to the combined number of GW2 players. And a company usually can not keep every customer happy. Just a wild guess: fixing the latency problem for a few people compared to they whole GW2 customer base is not worth the time and effort (obviously even not responding in a general kind of way) compared to keeping the majority happy with putting their effort in content update etc. But the answer might be even simpler: They don’t have a clue and this is something you usually don’t acknowledge either. But who knows maybe the answers is a compete different one but this is what I can think of as the most likeliest answers.
Gosh! I just complaint 4 days ago but instead of better it seems to be getting worse and worse. The Cursed Shores are once more unplayable for me. But this time I have the (be careful: sarcasm) “pleasure” that I can not switch to another character hoping that it is again “only” the high level areas. No, this time it lags everywhere. Oh, of course, did I mention the even more frequent sever time outs? Just in case ANet bothers to read these post I like to point something out. Since I (as probably a lot of the other players) belong to the working class I (we) usually only have a few hours at best during a weekday to “enjoy” your game. How would you feel if you buy a product and when you are home from work not being able to relax and enjoy playing it because ANet continuously fails to give a stable lagging free gaming experience, day after day after day? Let me give you a hint: It isn’t likely to generate a happy clientèle who wants to put more money into the game (by buying gems) and even worse might never consider spending money on an ANet product again. Just a thought…
Never had any lag issues in the beginning. But ~10 days ago it started and got worse every couple of days. Frequent disconnects, Dragon Events not really playable due to lag, very annoying. But today was really bad: Cursed Shores is lagging especially during events up to 20 sec and more. I’m dead even before I know that something hit me. On top of it every couple of minutes disconnected. For me Malchors Leap is almost unplayable and Cursed Shores is unplayable. Change character and tested other regions (e.g. Genderran Fields, Plains of Ashford) and they don’t have any lag issues. I hope this is fixed soon because it is really taking the fun out of the game.
Server: Dzagonur