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Compromised Account Reports [merged]

in Account & Technical Support

Posted by: Cappz.6973

Cappz.6973

About 5 minutes ago I tried to log in to play and I got an error saying that I engaged or assisted in the trade of gold and gems for real world money. I then checked my Email address and saw that I had gotten four messages saying that someone from (see below) was trying to access my account from another area and needed confirmation. I pressed deny and there was an error. Putting 2+2 together I realized that someone from China hacked me and messed with my account, framing me to make a quick buck. I understand that this is in no way NCsoft’s fault and that account is probably trashed by now, is there any way you guys can help a man that had been convicted under false pretenses?

Address: 113.240.223.88
City: Changshahsien
Region: 11
Country: CN