Showing Posts For Cat.7406:

Questions about Demo Characters (Saved Names)

in Account & Technical Support

Posted by: Cat.7406

Cat.7406

I can still see the demo character that I have created in the official GW2 API, so it seems the demo characters are not yet deleted. I’m using a 3rd party site to access the API, but I have no Idea if it is acceptable to post the site here.

Error: authenticator code incorrect

in Account & Technical Support

Posted by: Cat.7406

Cat.7406

I had to set the clock on my Android Phone that I use with Google Authenticator for GW2 to an incorrect value (approx. -1 minute) to be able to Login to GW2.

Example: if the correct time is 08:00 I have to set the Time on my Android Phone to 07:59. After this change the codes generated by Google Authenticator are accepted again by GW2.

From my point of view this means that the clock on the GW2 authentication servers is wrong by approx 1 minute.