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Download failed! Please check your internet connection and try again. (2)

in Account & Technical Support

Posted by: Cetol.8450

Cetol.8450

Well, I’ve found a workaround. I’d rather have fixed the problem, but at least I can play now.

I managed to download the last 19 files through a VPN. I used Spotflux (Google it) which is a pretty simple, straightforward, free VPN. If you want to try this, just download Spotflux from their website, install it, turn it on (It’s a big green “Enable” button on the main interface) and once it says it’s on, try to update GW2 again. After that’s finished, make sure to turn off the VPN by opening Spotflux and pressing the disable button.

See you guys in game.

Download failed! Please check your internet connection and try again. (2)

in Account & Technical Support

Posted by: Cetol.8450

Cetol.8450

Hey Ashley,

I tried out WTFast, but I’m still getting the same error. I don’t think it’s my internet, because like I said before, two other people in my household are able to download the updates with no issues whatsoever.

Download failed! Please check your internet connection and try again. (2)

in Account & Technical Support

Posted by: Cetol.8450

Cetol.8450

Hello Ashley,

Nope, same issue, still getting download failed. Would log files generated via the -log argument help? I do have one of those containing quite a few errors.

Download failed! Please check your internet connection and try again. (2)

in Account & Technical Support

Posted by: Cetol.8450

Cetol.8450

Hello Ashley,

This did not seem to fix the issue. If it helps any, the downloader gets to about 9mb before giving me the error message.

Download failed! Please check your internet connection and try again. (2)

in Account & Technical Support

Posted by: Cetol.8450

Cetol.8450

Recently formatted my computer and have just got around to reinstalling Guild Wars 2. I was able to download most of the game files fine, but for some reason, there are 19 files it won’t download and gives me the error message “Download failed! Please check your internet connection and try again. (2)”

I’ve already tried most of the suggestions Google gave me. Disabling the firewall, adding exceptions to the firewall, disabling my antivirus (I was using AVG, but switched to avast!) uninstalling my antivirus, flushing the dns, running as an administrator, etc. The problem is definitely my computer, because two other people in my household play GW2 and they’re able to update and play the game with no issues. (Both of them use AVG)

None of it has worked, and I’m out of ideas, so here I am.

I disabled all non-Microsoft services and all startup programs then ran Game Advisor. I’m not going to pretend to be an expert, but when skimming through the logs, all of the traceroutes seem to get stuck at 64.25.32.82, which I believe is where the problem lies. I tried pinging it via websites like isitup.org and on other computers and receive no response. But I suppose a more knowledgeable person can read the logs and find out what’s really wrong.

Any suggestions?

Thanks for your time. Hope to be back in game soon.