Showing Posts For Chibi Buizel.3801:

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Chibi Buizel.3801

Chibi Buizel.3801

1160252
23 days
please help

now 32 days

I’ve been waiting for support for over two months what kind of customer service is this

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Chibi Buizel.3801

Chibi Buizel.3801

1160252
23 days
please help

now 32 days

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Chibi Buizel.3801

Chibi Buizel.3801

1160252
23 days
please help

Help with account retrieval

in Account & Technical Support

Posted by: Chibi Buizel.3801

Chibi Buizel.3801

So, back when GW2 was 75% off, I bought it, and tried to connect it to my GW1 account. Problem is, I didn’t remember my password. Another problem is, I also don’t have any documentation in my possession containing my GW1 serial code, so I cannot retrieve my password.

I contacted support for help in retrieving my password, and it has been over 3 weeks and I have received absolutely no help with my issue. The amount of time I’ve been kept waiting is absolutely disgusting.

So I’m turning to the forums to see if I can get some help. (If it helps, my ticket number was 1160252)