Guild Wars 2

MattChernicky.2945:

Hello all,

I would like to expand some on what Ashley said earlier. First off, the majority of all the tracerts we received all showed significant packet loss on the FastWeb network. More specifically, the majority of the loss was happening on the 89.96.200 and 89.97.200 hops. All of the tracerts we reviewed routed through those IP ranges.

I also want to point out that you all are not the only ones that appear to be having this issue. After looking around the internet some, I am seeing the exact same reports from people who are currently playing Battle Field 3 and World of Warcraft in Italy on FastWeb.

Now, I know some of you have been attempting to contact FastWeb with little to no resolution. I can only recommend that you send them any tracerts you may have run that clearly shows there is an issue that will need to be resolved.

Unfortunately, since this issue lies with your service provider there is not much ArenaNet can do to fix this issue. However, I will see if there is anything else I can do on my end that may help make FastWeb aware of this issue.

First of all thx for you message and your “presence”.
Are you sure that it is a fastweb problem? I have fw too and I find the game heavy laggy only in few maps (Lion’s Arch and Cursed Shore mostly) while I play perfectly in other zones like Divinity’s Reach or Plains of Ashford. Considering that many users are having exactly the same problem with other ISPs I think it could be a server issue…
Btw, I started lagging a lot at around 9-11 pm of yesterday evening!

PS: my connection works fine, even playing games like Guild Wars, Diablo 3 and others.