Your issue was three months ago and my Girlfriend and I are currently getting the same problem..
We are now both level 21 after completing “The RingMaster: You have received a summons from the crown.”
Both Humans.
I went to do her story with her, and we killed the Ringmaster and it asked me if I wanted to move on to the next story as usual.. I always click yes..
It apparently did not move me on and I can not even re do it or go to the spot.. My story is literally stuck..
I hate how this thread has gotten no responses at all btw.